Privacy Policy

Lobos Digital Presence Design Pty Ltd (ABN 40 683 891 910) (“Lobos,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect personal information necessary to provide our services and improve your experience. This may include:

​

• Personal details (name, email, phone number, company name, job title)

• Payment information (billing details, transaction records – but not credit card details, which are handled by secure third-party payment processors)

• Marketing and communications data (preferences, interactions with our emails, survey responses)

• Website usage data (IP address, browser type, device type, pages visited, and other analytics data via cookies and tracking technologies)

We collect information directly from you and through automated means: 

​

• Direct collection: When you sign up for services, subscribe to our newsletter, contact us, or engage with our business.

• Automated collection: Via cookies, analytics tools (Google Analytics, Facebook Pixel), and tracking technologies when you visit our website.

• Third-party sources: Business partners, publicly available sources, and referral programs.

We use your personal information for the following purposes:

​

• To provide and manage our services, including branding, marketing, and customer experience design.

• To improve our website, services, and user experience.

• To communicate with you about updates, promotions, and industry insights (you can opt out at any time).

• To process transactions and manage invoicing.

• To comply with legal obligations and regulatory requirements.

We do not sell your personal information. However, we may share your data with:

​

• Service providers and partners (such as payment processors, cloud hosting providers, analytics tools, and email marketing platforms).

• Legal authorities if required by law or to protect our legal rights.

• Business transfers if Lobos undergoes a merger, acquisition, or sale of assets.

We take security seriously and implement measures to protect your personal information, including:

​

• Encrypted storage and secure servers.

• Access control and restricted data sharing.

• Regular security updates and compliance checks.
   

Despite our best efforts, no online transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.

Under Australian privacy laws, you have the right to:

​

• Access your personal information.

• Correct inaccuracies in your personal data.

• Request deletion of your data (subject to legal and contractual obligations).

• Opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us.

Our website uses cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can manage cookie settings via your browser.

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

We may update this Privacy Policy to reflect changes in legal requirements or our business practices. Updates will be posted on this page with a revised “Last Updated” date.

For any privacy-related concerns, please contact us:

Lobos Digital Presence Design Pty Ltd
 

• ABN: 40 683 891 910

• Email: josh@lobos.com.au

• Phone: +61 414077775

• Address: NSW 2048, Australia

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.